Shipping policy
1. Shipping Methods and Carriers: We offer shipping method within Pakistan: Standard Shipping . We partner with reputable local courier services to ensure safe and reliable deliveries.
2. Shipping Zones: Our shipping services cover all regions within Pakistan. Please note that certain remote or restricted areas might have longer delivery times.
3. Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or sales, processing times might be slightly longer. You will receive an order confirmation email once your order is verified and processed.
4. Shipping Timeframes:
- Standard Shipping: Estimated delivery time is 3-5 business days from the date of dispatch.
5. Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping method chosen. The exact shipping cost will be displayed during the checkout process.
6. Tracking and Notifications: For both shipping methods, we provide tracking information to help you monitor the progress of your order. You will receive an email with a tracking number once your order has been shipped.
7. Order Delays: While we make every effort to ensure timely deliveries, occasional delays might occur due to factors beyond our control, such as weather conditions, customs inspections, or public holidays.
8. Returns and Exchanges: For information regarding returns and exchanges due to shipping issues, please refer to our Returns and Exchange Policy on our website.
9. Lost or Stolen Packages: In the rare event that a package is lost or stolen during transit, please contact our customer support team. We will work with the courier service to investigate and resolve the issue.
10. International Shipping: At this time, we only offer shipping within Pakistan. We do not offer international shipping.
11. Customer Support: If you have any questions or concerns about your order or the shipping process, our customer support team is available to assist you. You can reach us through [info@kinaari.com/0324-9623723].
12. Holidays and Peak Seasons: Please note that during holidays and peak seasons, there might be a higher volume of orders, which could lead to slight delays in processing and delivery times. We appreciate your understanding during these times.
13. Policy Updates: This shipping policy is subject to updates. Please refer to the latest version on our website for the most current information.